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Ask for Support

If you or your family need guidance, practical help or someone to talk to, you can contact us directly using this form. You don't need a referral from anyone else. Our support is free and confidential, and we will reply within five working days.

You can write in English or in your own language. Prefer to talk? Call Mihaela on +44 7426 957995 or Cristina on 07760 914627, or email referrals@etweassociation.org.

If you are in danger right now, call 999. We are not an emergency service. For urgent medical help that isn't life-threatening, call NHS 111. If you need to leave this page quickly, press the Quick exit button or the Esc key. To stay safe online, you can use a private or incognito window, and delete this site from your browser history afterwards.

Are you a professional, school or organisation referring someone else? Please use our referral form instead. Looking for other services? See our help and support directory.

About you

You need to be 16 or over to use this form. If you are younger, a parent, carer, teacher or support worker can refer you.

How we can contact you safely

Please give at least one way to contact you.

Is it safe for us to leave a voicemail or message? *

If someone else answers, can we say we are from ETWE Association? *

What help would you like?

Tick anything that applies.

Just a few sentences is fine. Share only what you feel comfortable with; we can talk about the rest later.

For example, an interpreter, accessibility needs, or anything we should know to contact you safely.

Your agreement

We keep your information private and handle it in line with our Privacy Policy and Safeguarding Policy. We will never share it with another organisation without asking you first, unless we are worried that you or someone else is at serious risk of harm.